Last updated: August 2026
Flemgo Physiocare (“we”, “us”, or “our”) is committed to protecting the privacy of the mothers and families who trust us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
We may collect the following information when you interact with us:
- Personal details you provide through our lead forms: Full Name, WhatsApp number, and pregnancy/postpartum stage (trimester selection).
- Communication data when you message us on WhatsApp or email — including the content of those conversations.
- Usage information such as pages visited on our website (via standard analytics tools, if enabled).
2. How We Use Your Information
We use the information you share with us only for the following purposes:
- To schedule and confirm your free consultation slot
- To communicate with you about our maternity physiotherapy programmes, batches and support
- To provide personalised recommendations based on your trimester or postpartum stage
- To improve our services and website experience
- To respond to your questions and provide customer support
3. WhatsApp Communication
When you submit a form or click our WhatsApp button, you consent to receive messages from us on WhatsApp regarding your consultation, class details and related support. You can request to stop receiving messages at any time by simply messaging us “STOP” or asking us to remove your number.
4. Data Storage & Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. Access to your information is limited to team members who need it to provide services to you.
5. Sharing of Information
We may share limited information only in these situations:
- With our physiotherapists and support team members solely for the purpose of delivering your care and consultations
- If required by law or legal process
- With service providers who help us operate (e.g. website hosting), under confidentiality obligations
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Ask us to correct inaccurate information
- Request deletion of your data (subject to any legal retention requirements)
- Withdraw consent for marketing or WhatsApp communications at any time
To exercise any of these rights, simply contact us via WhatsApp or the details below.
7. Children’s Privacy
Our services are intended for adult women (pregnant or postpartum). We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:
- WhatsApp: Chat with us
- Brand: Flemgo Physiocare
Thank you for trusting Flemgo Physiocare with your maternity journey. We’re here to support you with care and respect.